Business Analyst

Location: Los Angeles, CA
Date Posted: 06-20-2013
We are seeking mid to senior level Business Analysts with knowledge of and experience working with CRM applications such as, Siebel, and MS Dynamics. Our consultants are responsible for the scope, business process and requirements gathering sessions for the various cloud computing CRM solutions. Sakonent Business Analysts are responsible for effectively driving solutions within multiple projects at a time, while also building strong, trusted relationships with clients and acting as a trusted business resource lead on engagements.

What will you do?
  • Practice the sakonent approach to CRM success: business process and user adoption first, technology second
  • Perform in-depth analysis as a participant in process definition, requirements gathering, design, configuration, and testing
  • Document functional requirements and transform them into a detailed system requirements
  • Ensure traceability to and from functional requirements
  • Work with teams to develop solutions for the configuration and customization of software
  • Work with teams to perform da
Job Requirements:
  • BS or BA degree required, MA or MS degree in a technology field a plus
  • 4+ years of experience with business or requirements analysis (Big 4 experience a plus)
  • 3+ years of experience with CRM applications
  • Candidate must either be a citizen, have a valid green card, or current work visa

Additional Knowledge, Skills, and Abilities:

  • Consultative, attention to detail; maintain the highest level of integrity and strong problem solver
  • Ability to work on multiple projects simultaneously
  • Comfortable working in an on/off shore environment
  • Strong time management and organizational skills
  • Strong interpersonal and presentation skills (MS PowerPoint, Word, Excel and Visio)
  • Good communications skills both oral and written (English)
  • Ability to be a self-starter and thrive in a fast paced, start up environment
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